Now Available on Kindle & Audible: Your Restaurant: Exceptional Customer Service by Adina Brunetti

The wait is over! Adina Brunetti’s latest book, "Your Restaurant: Exceptional Customer Service", is now available on Kindle and Audible, bringing her expert insights on hospitality straight to your fingertips—or ears!

In today’s competitive restaurant industry, exceptional customer service is what sets thriving establishments apart. In this must-read guide, Brunetti shares proven strategies for delivering unforgettable dining experiences that turn first-time guests into loyal customers.

What You’ll Learn:

✔ Hospitality Fundamentals – Master the six levels of customer satisfaction.

✔ Service Standards & Training – Build systems to ensure consistent quality.

✔ Conflict Resolution – Handle complaints with professionalism using the HEART formula.

✔ Customer Loyalty & VIP Programs – Create personalized experiences for high-value guests.

✔ Online Reputation Management – Strengthen your brand with strategic review responses and social media engagement.

With real-life examples, expert strategies, and actionable tips, this book is an essential resource for restaurateurs, managers, and hospitality professionals who want to elevate their service and grow their business.

📖 Available Now on Kindle & Audible!Enhance your hospitality skills anytime, anywhere. Get your copy today!